1. About These Terms
These Website Terms & Conditions govern your use of evconnect24.com (the “Website”), operated by EV Connect 24 for Electric Vehicle Charging Stations Management & Operation, Dubai, United Arab Emirates ("EV CONNECT 24", "we", "our"). By using the Website, you agree to these Terms, subject to applicable law.
2. Website Purpose
The Website provides general information about EV charging station management and operation, charging infrastructure, software and backend solutions, and related services. It allows visitors to submit business enquiries. The Website does not currently provide customer account registration, EV charging session booking, or payment checkout.
3. Information Is Not a Binding Offer
Website descriptions, specifications, illustrations, prices (if any), capabilities, timelines and availability are indicative and may change. Submitting an enquiry or receiving a response does not by itself create a contract. Any project, equipment supply, software subscription, installation, management or service commitment will be subject to a separately agreed written proposal or contract.
4. Acceptable Use
You agree not to misuse the Website, submit unlawful, inaccurate or misleading information, impersonate others, attempt unauthorised access, interfere with Website availability, introduce malicious code, harvest information unlawfully, or infringe intellectual property or privacy rights. We may take proportionate steps to protect the Website, including restricting access where necessary and lawful.
5. Intellectual Property
Unless otherwise stated, the Website’s original text, branding, design, graphics and other content are owned by or licensed to EV CONNECT 24 and protected by applicable intellectual property laws. You may view and print reasonable extracts for personal or internal business evaluation but may not reproduce or commercially exploit Website content without permission. Third-party trademarks remain the property of their owners.
6. Enquiries and Communications
When submitting an enquiry, you agree to provide accurate contact details and information you are authorised to share. We may respond using the contact details supplied. Please do not submit confidential credentials, payment card details or sensitive personal information through the general enquiry form.
7. External Services and Links
The Website may link to third-party websites or resources and uses external services for functions such as enquiry delivery. These external websites and services may have their own terms and privacy policies. We do not control their independent content, availability or practices, and our inclusion of a link does not necessarily constitute an endorsement, except to the extent required by applicable law.
8. Availability and Changes
We use reasonable efforts to maintain the Website but do not promise uninterrupted availability or error-free operation. Maintenance, network outages, third-party failures or security incidents may affect access. We may update, suspend or discontinue Website content or functionality where lawful. This clause concerns the informational Website and does not set service-level commitments for chargers, software subscriptions or operational platforms.
9. Disclaimers and Liability
Website content is provided for general information. We make no guarantee that it is error-free or suitable for a particular project. To the fullest extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from use of this informational Website. Nothing in these Terms excludes or limits liability that cannot legally be excluded, or overrides mandatory consumer or other statutory rights.
10. Separate EV Charging Service Terms
EV CONNECT 24 also provides or supports EV charging applications and backend systems, including user interfaces, payment collection and remote monitoring. Any app registration, charging station discovery, booking (if offered), charging tariffs, payment methods, wallets, refunds, session records, charger availability, account suspension and operator responsibilities must be addressed in separate applicable app, payment, customer or commercial agreements. This informational Website does not currently accept charging payments or create user accounts. No blanket non-refundable wallet rule is established by these Website Terms.
11. Privacy
Personal information submitted through the Website is handled as described in our Privacy Policy.
12. Governing Law and Disputes
These Terms are governed by the applicable laws of the United Arab Emirates, including laws applicable in Dubai, without prejudice to mandatory rights or jurisdiction rules. Disputes shall be subject to the competent courts of Dubai, unless applicable law requires otherwise.
13. Updates and Contact
We may revise these Website Terms by posting an updated version with a revised effective date. Changes will apply prospectively to Website use, subject to applicable law. For questions, contact EV Connect 24 for Electric Vehicle Charging Stations Management & Operation, Dubai, United Arab Emirates, at enquiry@evconnect24.com.